Privacy Policy
PRIVACY POLICY
La Cerise sur le Chapeau, which operates under the brand names La Cerise sur le Chapeau and La Cerise sur Tout Autre Chose, is committed to protecting the personal data of its customers and to ensuring the highest level of protection.
In order to sell and deliver its products, to inform and educate its customers, La Cerise sur le Chapeau collects certain data from its website and mobile application users and from its customers when they make purchases.
The purpose of this privacy policy is to inform users of the means used to collect, access, process and retain users' personal data.
WHO COLLECTS YOUR DATA
PURPOSES OF DATA COLLECTION
USE OF PERSONAL DATA | JUSTIFICATION |
---|---|
Management of customer account, purchases Management of payment operations Management of delivery operations Management of customer relations (telephone / email), order tracking, after-sales service, product returns and refunds | > The execution of the contract concluded between the customer and La Cerise sur le Chapeau |
Customer satisfaction management (Collection of customer opinions on products and customer service performance) | > Improvement of La Cerise sur le Chapeau's service and customer satisfaction |
Fight against fraud at the time of the payment of the order and management of the unpaid after order | > The execution of the contract concluded between the customer and La Cerise sur le Chapeau |
Statistics, analysis, selection and segmentation of customers to improve customer knowledge | > Legitimate interest of La Cerise sur le Chapeau |
Sending targeted commercial offers by email, SMS on social networks, on other websites or any other medium | > Customer consent > Legitimate interest of La Cerise sur le Chapeau |
Measurement of site traffic (mobile and desktop) and mobile applications Provision of sharing tools on social networks | > Customer's consent |
Setting up of contests | > Legitimate interest of La Cerise sur le Chapeau |
Sharing information with business partners | > The execution of the contract concluded between the customer and La Cerise sur le Chapeau > Customer's consent |
HOW TO EXERCISE YOUR RIGHTS?
HOW LONG WE KEEP YOUR DATA
SERVICE PROVIDERS WITH ACCESS TO YOUR PERSONAL DATA
PAYMENT PROVIDERS
COOKIES, TAGS, TRACERS