Privacy Policy


La Cerise sur le Chapeau, which operates under the brand names La Cerise sur le Chapeau and La Cerise sur Tout Autre Chose, is committed to protecting the personal data of its customers and to ensuring the highest level of protection.

In order to sell and deliver its products, to inform and educate its customers, La Cerise sur le Chapeau collects certain data from its website and mobile application users and from its customers when they make purchases.

The purpose of this privacy policy is to inform users of the means used to collect, access, process and retain users' personal data.

La Cerise sur le Chapeau, as the controller, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of 27 April 2016 on the protection of personal data (hereinafter RGPD) and Law No. 78-17 of 6 January 1978 as amended relating to computers, files and freedoms.


The company that collects the data and implements the data processing is: La Cerise sur le Chapeau which operates under the brands La Cerise sur le Chapeau and La Cerise sur Tout Autre Chose, a limited liability company with a capital of 275€, registered in the Paris Trade and Companies Register under the number 482 908 563, whose registered office is located at 44 rue du Cherche-Midi, 75006, Paris France,
The personal data that may be collected are the following:
- User account data: first name, last name, billing and shipping addresses, email address, cell phone number, password for customer account login, date of birth, hat or clothing size;
- Transaction Data: refers to data that the User provides when making purchases, such as telephone number, address, e-mail address and payment information;
- exchanges with customer service
- data relating to navigation: cookies, tags and tracers
The data relating to the means of payment (credit card number, expiration date, authorization number, security code) are collected directly by our service providers Mercanet and Paypal.
It is specified that La Cerise sur le Chapeau is not responsible for processing data that may be collected by automated means by Facebook, Instagram, Pinterest and other social networks ..., related to interests and context, to collect user data (interactions with features and profiling of online activity).
This data is collected directly by these providers and/or third parties and is subject to their policies.



The data collected in the context of the use of the site, the application or in the physical stores are processed in order to meet the purposes described in the table below in accordance with the obligations resulting from the RGPD.
- the performance of a contract to which the data subject is a party, such as a sales contract. For example, some of the customer's personal data is necessary to deliver the goods, manage the customer account and make returns;
- the respect of a legal obligation, in particular accounting by the conservation of invoices; - the prior consent of the person concerned;
- the legitimate interest of the data controller, while respecting the rights and freedoms of users. For example, improving the customer experience or preventing fraud may justify data collection.  
Management of customer account, purchases Management of payment operations Management of delivery operations Management of customer relations (telephone / email), order tracking, after-sales service, product returns and refunds > The execution of the contract concluded between the customer and La Cerise sur le Chapeau
Customer satisfaction management (Collection of customer opinions on products and customer service performance) > Improvement of La Cerise sur le Chapeau's service and customer satisfaction
Fight against fraud at the time of the payment of the order and management of the unpaid after order > The execution of the contract concluded
between the customer and La Cerise sur le Chapeau
Statistics, analysis, selection and segmentation of customers to improve customer knowledge > Legitimate interest of La Cerise sur le Chapeau
Sending targeted commercial offers by email, SMS on social networks, on other websites or any other medium > Customer consent
> Legitimate interest of La Cerise sur le Chapeau
Measurement of site traffic (mobile and desktop) and mobile applications Provision of sharing tools on social networks > Customer's consent
Setting up of contests > Legitimate interest of La Cerise sur le Chapeau
Sharing information with business partners > The execution of the contract concluded
between the customer and La Cerise sur le Chapeau
> Customer's consent



In accordance with Articles 14 to 22 of Regulation 2016/679 of 27 April 2016, any natural person whose data has been used has the right to exercise the following rights:
- A right of access, rectification and deletion of the data collected, - A right to object to the processing of its data
- A right to limit processing,
- A right to portability of collected data
- May formulate directives concerning the conservation, deletion and communication of his personal data after his death in accordance with article 40-1 of the law 78-17 of January 6, 1978
If La Cerise sur le Chapeau detects a breach of personal data that could pose a high risk to the customer's rights and freedoms, the customer will be informed of the breach as soon as possible.
The Customer has the right to withdraw his consent at any time.
These rights can be exercised with the company La Cerise sur le Chapeau 1) By post, La Cerise sur le Chapeau, 44 rue du Cherche Midi, 75006 PARIS 2)
By e-mail to the following address: [email protected] 3)
By logging into his La Cerise sur le Chapeau customer account, the user must attach a proof of identity to his request.  
In the event of a non-response or an unsatisfactory response, the applicant may refer the matter to the supervisory authority, the CNIL.



User data is kept in accordance with current regulations and applicable laws. Thus, the retention periods are as follows: - The data of the prospects (person having never bought) are preserved 3 years after the last contact emanating from the prospect - The data of the customers are preserved during 3 years as from the last purchase Nevertheless, the data will be able to be archived beyond the durations envisaged for the needs for the research, the report, and the continuation of the penal offences with the only aim of allowing, as need be, the provision of these data to the legal authority.



The personal data collected are transmitted to the service providers of La Cerise sur le Chapeau. The recipients of the data are :
- Mollie and Paypal, payment providers
- any police or administrative authority within the framework of judicial requests concerning the fight against fraud
- customs services and providers in case of delivery abroad
- services and providers in case of contests  
Data hosting is operated by Shopify (e-commerce software) and klaviyo (router)
La Cerise sur le Chapeau's subcontractors may have access to the data collected in order to :
- improving the content of the sites and mobile applications
- technical maintenance and development of the website, mobile application, and La Cerise sur le Chapeau's internal applications, including entities that perform order fulfillment and web hosting, information storage, email service providers, and analytics and tag management services such as Google Analytics.



The payment of purchases on the website and on the mobile application is made either via Paypal or via the secure platform of our payment provider Mollie.
La Cerise sur le Chapeau does not have access to customer payment data. However, the user can choose to save their payment card information in their customer account.
This data is not stored at La Cerise sur le Chapeau, but at Mollie & Paypal.
The user can at any time modify or delete his banking data by logging into his customer account.


When browsing the website and mobile application of La Cerise sur le Chapeau, information relating to the navigation of the user's terminal (computer, tablet, smartphone, etc.) may be recorded through files called "Cookies".  
The cookie makes it possible to carry out a follow-up of navigation or an analysis of the behavior of the user, and in particular:
- to measure the frequency of use of our website and our application, as well as their content;
- save customer account information when the user is logged in;  
The user can modify his preferences in terms of cookies, through the navigation software used:
La Cerise sur le Chapeau uses sharing cookies to social networks whose data protection policy can be consulted by the user to configure the cookies: Facebook: https: // Instagram: https: //
La Cerise sur le Chapeau uses the Google Analytics cookie which can be set at the following address: https: //